
|
FAQ
- What metals do you refine?
- We refine gold, silver, platinum, palladium and rhodium.
- What type of gold do you refine?
- We refine karat gold from jewelry, coins, gold scrap,
filings, dental gold, polishings, gold dust
and any industrial materials containing gold.
- What type of silver do you refine?
- We refine sterling silver jewelry, sterling scrap,
industrial silver, silver coins (minted prior to 1965), silver flakes,
flatware and tableware, photographic silver
and silver electrical contacts.
- What type of platinum do you refine?
- We refine platinum scrap from jewelry, industrial
platinum group metals, palladium and rhodium
(wire, sheet, bars, chunks, plate, foil, flake,
pellets, catheter tips, crucibles, etc.).
- Can I exchange my precious metal scrap for coins and bullion?
- Yes, you can exchange your precious metal scrap for
coins, bullion, karat gold alloy, karat gold casting
grains, precious metal bars, etc.
- What materials are not accepted?
- We cannot refine gold-plated material, gold electronic
scrap, automotive catalytic converters, silver-plated
material, clad silver coins (minted 1965 to present) and computer board parts.
Silver electrical contacts are accepted but must be
removed from bus bars or connectors made of copper
or non-precious metals.
- Can you refine 50 to 100 ounces of platinum on a regular basis?
- Is there a longer turnaround time with larger orders?
- No. Because we use the finest state-of-the-art
techniques and equipment, we can handle any size lot
with the same fast turnaround time of approximately
3 to 12 business days. Examples of turnaround times
are: gold, 3 to 5 business days;
silver, 3 to 12 business days;
and, platinum, 3 to 12 business days.
- Is it necessary to remove any enamel or cement from dental gold scrap?
- No. These materials are vaporized during the melting process.
- Is it necessary to remove fillers or weighted material from sterling silver?
- Is it necessary to remove any unwanted stones from karat gold jewelry scrap?
- No. These materials are vaporized during the melting process.
- Do I have to remove my diamonds before shipping?
- Yes, please remove any valuable stone prior to shipping.
- Is there a minimum amount of precious metals I can send to be refined?
- Yes, the minimum is 3oz. or more of mixed karat scrap; however, we can purchase a smaller quantity of scrap outright, at a lower percentage.
- Do you charge a fee to remove Cadmium?
- Yes $1.00 charge per incoming ounce to remove cadmium.
- How do I redeem my coupon for a silver coin?
- When you send us your order, include this coupon to receive
a beautiful one-ounce silver coin as our gift to
you when you receive your settlement.
- Can I get free shipping?
- We pay the first $20 in shipping costs
with settlements of $6,000 or more. See
the Shipping page for
conditions and exclusions.
- Why do I have to fill out the AML form?
- AML form is part of the U.S.A. Patriot Act AML Compliance Program that protects both the client and the refiner against money laundering and funding the terrorist groups.
AML form consists of two types -
Individual and
Corporate - please make
your selection in the upper right corner of the form.
- Is Northern Refineries a member of BBB?
- Yes, Northern Refineries is Better Business Bureau accredited
member since October 2008 A+ rating.

- Can I walk-in to Northern Refineries facilities?
-
ABSOLUTELY
NO WALK-INS, BY APPOINTMENT ONLY
|

One cubic foot of gold weighs more than half a ton
Kodak and Fuji companies are the
world's largest consumers of silver
The main producers of platinum are the
former Soviet Republics, South Africa, and Canada

| |
Northern Refineries 29509 Sierra Point Circle Farmington Hills, MI 48331 Toll Free: (800) 882-7729 Phone: (248) 231-2800 Fax: (248) 788-0430 |
 |